Having worked in heat networks since 2010, Nicky brings a broad understanding of district heating and other low-carbon energy systems, from development and finance, through to use of data in operation including working with and within government.

While at the ADE, Nicky was instrumental in the formation of Heat Trust, the stakeholder-led customer protection scheme for heat networks as well as a key contributor to CP1, the Code of Practice for Heat Networks. At BEIS she designed and piloted the Heat Network Investment Project, which is providing £320m in grants and loans to kick start the wider installation of heat networks. She also provided guidance to the Competition and Market Authority’s for their Heat Networks Market Study

As Head of Operations at Guru, Nicky’s role is to develop and retain a highly skilled Operations Team that delivers Guru products and services and maintains excellent client relationships. The Operations team consists of Supply Chain (hardware manufacture, purchase, dispatch), Site Delivery (installation and commissioning), Client Success (including software support) and Office Management.